Privacy Policy

San Diego Cell Phone Repair ("we," "us," or "our") respects the privacy of visitors and customers. This Privacy Policy explains how information may be collected, used, and protected when someone uses our website or contacts our business.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily submit through our website, which may include:

• Full name
• Phone number
• Repair or device information
• Information contained in your repair inquiry
• Other information you voluntarily provide

Our website may also collect ordinary technical information associated with website use, such as browser or device information and website usage information, when applicable. We do not claim to collect specific tracking information unless such collection is actually configured on the website.

Information we collect may be used to:

• Respond to repair inquiries
• Provide repair quotes or information requested by customers
• Communicate about repair requests
• Provide customer service
• Schedule or coordinate services when applicable
• Improve the website and customer experience
• Operate and maintain the business
• Comply with legal obligations

Customers who provide SMS consent may receive text messages from San Diego Cell Phone Repair related to their repair inquiry and service updates. The following applies to SMS communications:

• Message frequency may vary.
• Message and data rates may apply.
• You can reply STOP to opt out of receiving text messages.
• You can reply HELP for assistance.
• SMS consent is not a condition of purchasing any goods or services.
• Providing a phone number by itself does not constitute SMS consent.
• SMS consent is collected separately through the website's SMS consent checkbox.

Mobile phone numbers and SMS opt-in or consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers or subcontractors that support our business operations, customer service, or messaging functionality where applicable and necessary to provide those services.

Information may be shared with service providers that help operate the website, communications, CRM, customer service, or other business functions, where necessary to provide those services.

We do not sell customer information. We do not share customer information with advertisers unless such sharing is actually configured.

SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may use reasonable administrative, technical, and organizational measures to protect information collected through the website. No method of transmission or storage is completely secure, and we do not guarantee absolute security.

Information may be retained for as long as reasonably necessary for business, customer service, legal, accounting, dispute-resolution, or other legitimate purposes. We do not commit to a specific retention period.

You may contact us regarding your personal information and the information we have collected about you. You may opt out of SMS communications at any time by replying STOP to a text message.

Opting out of SMS communications does not necessarily prevent us from communicating with you through other appropriate channels when permitted or necessary.

California residents may have privacy rights under applicable California privacy laws. We do not claim to be subject to a specific law unless that is established, and we do not make claims about specific rights, thresholds, exemptions, or legal obligations.

If you have privacy questions, please contact us using the information in the "Contact Us" section below.

Our website is not intended to knowingly collect personal information from children in violation of applicable law. We do not specify an age requirement for using the website.

Our website may use third-party technology or service providers to support website operation, communications, forms, CRM, analytics, maps, or other business functions. We do not list specific third-party services unless they are confirmed to be used on the website.

We may update this Privacy Policy from time to time. When we do, changes will be posted on this page. We encourage you to review this page periodically.